Update August 18:
We're aware that users with Steam credentials are not able to log in to the account management page, and are investigating the issue.
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From July 26, 2021, the option to log in with Steam is no longer available.
Before the release of Elyon, we want to ensure that all players, regardless of platform, have access to the same content, and that we provide a smoother cross-platform experience. To this end, we’re converting all Steam-based credentials to Kakao Games-based ones.
Once the conversion process is complete, affected players will receive a notification via email, prompting them to set a password for their account. From then on, login will be possible using email and password.
It will no longer be possible to log in using Steam.
FAQ
- I want to sign up for CBT2, what do I do?
You can sign up through Steam, here:
- I want to pre-order Elyon, how can I do that?
You will still be able to pre-purchase Elyon through Steam, just like before.
You can also wait until the conversion process is complete and then place your order. - I need to change my email address, what do I do?
During the conversion process we’re unable to assist with email changes.
If you need to update the email address of your account, please contact our support team in a few days and they’ll be happy to help. - I did not receive an email but I heard the conversion process is complete. What should I do?
It’s possible that the email address associated with your credentials is not the same as the email address of your Steam account. If you’re unsure of what the email address is, please contact us with your Steam Account Name or your Steam ID. - I have another question. Who do I ask?
If there's anything else you're wondering about, you're very welcome to contact our support team, and one of our Game Masters will be happy to answer.